"Keep up the great work with Visual Assist X, it's truly great!"
Daniel Skagerlind
Tactel AB
Daniel Skagerlind
Tactel AB
Support
One year of technical support, bug fixes and product updates are included with the purchase of a license to use Visual Assist X. For Personal and Academic licenses, this period is six months. To determine your maintenance term, check the System Info node of the Visual Assist X options dialog or the email containing your activation key. The date is formatted as "Support ends YYYY.MM.DD".Getting Help
The answers to many questions may be found in our discussion forums.Other resources on our site include product documentation and a Custom Search box at the top of every page, which allows you to search the entire site or limit results to the forums or documentation pages. We also provide a form to contact us if you need additional assistance.
Notification of Updates
Bug fixes and product updates are delivered in new builds available on our site. Product updates may include support for new Microsoft IDEs.We recommend you visit our site periodically to obtain the latest build of Visual Assist X.
You can join our mailing list if you want us to notify you of new builds via email. Though we do not send email for every build, we do for the significant ones. We do not give, sell or trade email addresses.
Maintenance Renewal
If your term of coverage has expired, you can renew maintenance to obtain another year of technical support, bug fixes and all product updates. The term of renewed coverage begins the date of renewal. There is no penalty for late renewal. Personal and Academic licenses are not eligible for renewal.You receive a new activation key for Visual Assist X when you renew maintenance. You must have a valid key from any of the following products in order to use an activation key obtained via a renewal:
- Visual Assist X
- Visual Assist .NET
- Visual Assist 6.0
- Visual Assist X Personal license
- Visual Assist X Academic license
- Visual Assist 4.1